Job Description
Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth.
Job Overview: As a Busser, you play a critical role in maintaining the cleanliness and organization of our restaurant, ensuring a pleasant dining experience for our guests. Your responsibilities include clearing tables, resetting them for new guests, and assisting servers and kitchen staff to ensure the smooth operation of our establishment.
Key Responsibilities:
1. Table Maintenance:
Clear and reset tables promptly after guests depart, ensuring a clean and inviting dining area.
Remove used dishes, glassware, and utensils from tables and transport them to the dishwashing area.
Wipe down and sanitize tables, chairs, and condiment containers.
2. Assistance to Servers:
Assist servers with refilling drinks, delivering food orders, and providing additional items to guests as needed.
Communicate with servers to ensure tables are prepared for new guests.
3. Support to Kitchen Staff:
Assist kitchen staff by transporting dishes from the kitchen to the dining area.
Ensure that food orders are delivered to the correct tables.
4. Organization and Restocking:
Keep the server station and busser station clean and well-organized.
Restock items such as napkins, utensils, and condiments as needed.
Empty trash receptacles and replace trash bags when necessary.
5. Guest Interaction:
Interact with guests in a friendly and professional manner, responding to their requests and ensuring their needs are met.
Address guest inquiries and concerns, escalating them to servers or management when necessary.
6. Cleaning and Maintenance:
Assist with overall restaurant cleanliness, including sweeping and mopping floors, cleaning windows, and maintaining a tidy appearance.
Report any maintenance or repair needs to the appropriate personnel.
Qualifications:
No prior experience is required; on-the-job training will be provided.
Strong attention to detail and a commitment to cleanliness.
Ability to work efficiently in a fast-paced environment.
Excellent communication and teamwork skills.
Willingness to take direction and work collaboratively with servers and kitchen staff.
Physical stamina to stand, walk, and lift trays or bus tubs for extended periods.
Physical Requirements:
Must be able to lift trays of dishes and bus tubs weighing up to 30 pounds.
Ability to stand, walk, and carry out physical tasks for extended periods.
Flexibility to work evenings, weekends, and holidays.
At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.
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