Salesforce QA Job at Echo IT Solutions, Inc, San Francisco, CA

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  • Echo IT Solutions, Inc
  • San Francisco, CA

Job Description

Job Description

Job Description

Salesforce QA
Hybrid San Francisco, CA 3 days/week
Full Time

Key Responsibilities
  • Perform functional testing of Salesforce applications (Service Cloud).
  • Design, write and execute detailed test cases based on business requirements.
  • Apply Salesforce admin concepts for configuration and testing support.
  • Identify, document and track defects; collaborate with development teams for resolution.
  • Collaborate closely with developers and Meta engineers to ensure comprehensive test coverage.
Required Skills
  • Strong experience in Salesforce functional testing.
  • Good understanding of Salesforce admin concepts (user management, security, configuration, Escalation/de escalation, Case management , case routing , Agent configeration).
  • Experience with defect tracking and reporting tools.
Secondary Skills
  • Experience with Experience Cloud (Community Cloud) testing.
Qualifications
  • 3 years of experience in Salesforce QA or similar roles.
  • Good analytical and problem-solving skills.
  • Excellent communication and teamwork abilities.

Job Tags

Full time, 3 days per week

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