Hotel Front Office Manager Job at Avid Vanhorn, Van Horn, TX

YVFuVWk3cHdqQlI0VldUOUFrSll2UlNBcGc9PQ==
  • Avid Vanhorn
  • Van Horn, TX

Job Description

Front Office Manager

We are looking for a Front Office Manager to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential.

Compensation: $45,000 - $55,000 salary

Key Responsibilities
  • Led and trained front desk staff, and managed shift schedules.
  • Process guest check-ins, confirm reservations, assign rooms, and issue room keys.
  • Handle confidential guest information with integrity.
  • Resolve guest complaints and requests in a friendly, professional manner.
  • Ensure the lobby and common areas are clean and welcoming.
  • Manage cash drawer contents and transactions during shifts.
  • Coordinate with Housekeeping/Maintenance to ensure room readiness.
  • Process payments (cash, debit, credit) and check-outs, resolving any charges.
  • Generate daily reports (arrivals, departures, special requests) and ensure accuracy.
  • Supervise staff performance and complete performance reviews.
  • Assist guests with directions and information about the property and local areas.
  • Perform administrative duties such as filing and updating records.
  • Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently.
  • Complete other duties as assigned.
Requirements
  • Minimum 2 years of hospitality experience.
  • Minimum 2 years of front desk experience.
  • At least 1 year of supervisory experience, preferably in hospitality.
  • Proficiency in Windows OS and company-approved spreadsheets and word processing.
  • Strong verbal and written communication skills.
  • Ability to handle guest complaints and resolve issues promptly.
  • Ability to manage time effectively in high-pressure situations.
  • High school diploma or equivalent.
Physical Demands
  • Regularly required to walk, stand, and use hands to reach.
  • Frequently required to stoop, kneel, crouch, or crawl.
  • Must be able to lift and move up to 50 pounds occasionally.

Job Tags

Local area, Shift work

Similar Jobs

Walmart

Truck Driver OTR - Regional - Greencastle, IN - $10,000 Sign-on Bonus Job at Walmart

 ...moves more than freight; it moves lives forward. Why drive for Walmart? Regional truck drivers can earn up to $110,000 in their...  ...vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits... 

Boarman's Old Fashioned Meat Market

Meat Cutter/Butcher Job at Boarman's Old Fashioned Meat Market

Job Description Job Description Benefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment Ongoing training Employee Discount Job Summary We are seeking an experienced Meat Cutter to join the team at our successful...

Chick-fil-A

Miembro del equipo de limpieza Job at Chick-fil-A

En Chick-fil-A, el rol de miembro del equipo es ms que un trabajo; Es una oportunidad. Adems de trabajar directamente para un propietario/operador independiente, los miembros del equipo adquieren experiencia de vida que va mucho ms all de servir un gran producto en...

Diversified Transfer and Storage, Inc.

Class A CDL A Truck Driving Team Member Salt Lake City Job Job at Diversified Transfer and Storage, Inc.

Class A CDL A Truck Driving Team Member Salt Lake City JobRequirements:Class A CDL holder for 2 years -or- 100,000 DOT-recordable miles3 years no at-fault MVR accidentsContact:Phone: 888-DTS-JOBS (***) ***-****)Additional Info: (***) ***-****Check out DTS, Inc... 

TradeJobsWorkforce

Air Traffic Controller Job at TradeJobsWorkforce

 ...Air traffic controllers typically do the following: Monitor and direct the movement of aircraft on the ground and in the air Control all ground traffic at airport runways and taxiways Issue landing and takeoff instructions to pilots Transfer control of departing...