Job Description

Join Our Team

We are currently hiring Team Members to join our network! While everyone knows that America Runs on Dunkin', we know that Dunkin' runs on our incredible team members. Ready to come run with us?

Here's who we're looking for:

• People available to work in the morning/daytime during school hours--NO AFTER SCHOOLERS
• Someone who comes to work with a positive attitude ready to provide an exceptional guest experience
• A team player who excels in a fun, fast-paced environment while following brand standards as well as safety/sanitation standards
• Someone with a great attitude who has a desire to learn and is able to take feedback from their supervisor and run with it

Minimum Qualifications:

• Speaks/Reads English
• Can take spoken orders from Guests
• Can count money and make change
• Can operate restaurant equipment

Responsibilities:

• Completes all required training
• Ensures a Satisfactory Guest Experience
• Holds the Guest as their most important priority at all times
• Acknowledges all Guests and is highly responsive to needs and special requests
• Handles high pressure situations calmly
• Is able to resolve customer concerns utilizing LAST with respect and a sense of urgency
• Understands all hospitality standards and holds self accountable for them
• Contributes to indoor and outdoor cleanliness standards
• Actively participates in meeting all cleanliness, safety and sanitation standards
• Communicates Guest feedback to restaurant management
• Educates Guests on product line and added value available to them
• Adheres to all uniform and grooming standards

Company Introduction

Dunkin' is the largest coffee and donuts brand in the United States. The menu at Dunkin' features various hot, cold and frozen coffee beverages; doughnuts; and breakfast items, such as sandwiches, muffins and bagels. Baskin Robbins is America's favorite neighborhood ice cream shop, serving up delicious ice cream treats, sundaes, milkshakes, cakes, smoothies & more. The Baytown location has a drive-thru and offers dine-in seating; Baytown is a Dunkin'-Baskin Robbins co-branded location, so customers can get both coffee, doughnuts and ice cream in the same stop.

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